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Frequently
Asked Questions
Marathon and ARCO are proud to be part of the same family, united under the Marathon Petroleum Corporation umbrella. While Marathon is known for its nationwide presence, ARCO is recognized for its consistent delivery of high-quality gasoline. Together, they provide diverse fueling options to meet the unique needs of drivers across the country. With Marathon ARCO Rewards, consumers can enjoy seamless savings and rewards at both brands, all while maintaining a commitment to quality, convenience, and customer satisfaction.
Marathon ARCO Rewards is a free and easy-to-use rewards program that saves you money at the fuel pump and rewards you for purchases at participating Marathon and ARCO stations. Members earn Rewards with:
- Every fill-up with Marathon or ARCO fuel at participating stations
- Purchases of qualifying products or services through Marathon, ARCO, or participating partners
- Other promotions and events (e.g., sweepstakes, contests, giveaways, etc.)
- With participating 3rd party vendors
Use the STATION FINDER to see participating locations near you to start earning Marathon ARCO Rewards today!
You must enroll in Marathon ARCO Rewards to start earning Rewards. To enroll, create an account at marathonarcorewards.com, download the Marathon ARCO Rewards app, or enter your mobile phone number at the pump or in-store PIN pad at a participating station. In order to spend Marathon ARCO Rewards, you will need to complete your profile on the website at https://app.marathonrewards.com/profile or through the app.
You will be required to enter in your first name, last name, date of birth, mobile phone number, and email address.
First, select either “EXISTING MEMBER”, “MARATHON REWARDS", "ARCO REWARDS", “REWARDS” or “Loyalty” at the pump or in-store PIN pad. Then, enter your mobile phone number which is your Marathon ARCO Rewards ID.
You earn 5¢ per gallon in Marathon ARCO Rewards at participating stations. You can also earn Rewards on qualifying purchases (e.g., the app may indicate that you earn $1 in Rewards for a specific brand of soda). You do not earn Rewards on every product in the store. Visit the app to stay up to date on the latest offers!
Even if you have not gone through the enrollment process yet, you can still earn Rewards when you enter your mobile phone number at the fuel pump.
1. Log in to the Marathon ARCO Rewards app.
2. Scroll down to the Redeem section.
3. Select the desired Rollback Reward. Rewards are available in increments of saving 10¢ off per gallon, 25¢ per gallon, 50¢ per gallon, or $1 per gallon.*
4. Click on the activation button to Redeem.
5. Enter your mobile number associated with your Rewards account on the pump PIN pad.
6. Confirm you want the Rewards voucher to apply on your fill-up by selecting 'Yes' on the pump PIN pad. The price will rollback by the Reward amount redeemed. (Up to 20 gallons.)**
*Unavailable vouchers will be greyed out. Vouchers will become available when Rewards balance contains $2 in Rewards or more.
**If you pump less than 20 gallons in a single transaction, the unused portion of your redeemed Reward will be returned back to your Rewards bank.
Scroll down to the Store Offers section of the app to see qualifying in-store items. You will earn Marathon ARCO Rewards only on items advertised as a qualifying item. Not all items will qualify for Marathon ARCO Rewards.
Items are added and changed regularly, so be sure to check the app often!
Marathon ARCO Rewards balances expire if a member is inactive for more than 365 consecutive days, after which the member’s balance is removed but they are still considered a member. Rewards also expire when you or Marathon deactivate your account or at any time that Marathon decides to end or change the program.
If a member redeems a Reward but does not use it within 30 days, the Reward will be returned to their account.
Your Marathon ARCO Rewards ID is the mobile phone number associated with your account.
Credit cards cannot be linked to Marathon ARCO Rewards.
Please contact Marathon ARCO Rewards Support at 1-855-920-3988 or take a clear photo of your receipt and email it to support@marathonarcorewards.com. Be sure to include your mobile phone number to identify the correct account. The support team will review and contact you for additional information.
You can edit your account information at https://app.marathonrewards.com/profile or in the app.
Click the profile icon in the top right corner of the app. Then go to "Communication Preferences". Opt in or out of marketing channels by moving the toggle. You can also contact us via email or text. If you need further assistance, please call 1-855-920-3988:
Email: support@marathonarcorewards.com
Text: Text "START" to 90584 from the mobile phone number enrolled with the account.
No, landlines cannot be used as your account number. Please only enter in mobile phone numbers to earn and redeem Rewards. If you use a landline as your account number, then you will not be able to redeem your Rewards.
Members can activate between 11/1/24 - 11/26/24 and will have from 11/27/24 - 11/30/24 to fill up and use their Challenge earnings. The more members who activate the offer, the higher the Reward! Activate today and earn an additional Bonus Reward!
Check the Marathon ARCO Rewards app or web-app each day between 11/1/24 – 11/26/24 to see the current number of November Fuel Challenge activations. You will first need to activate the offer yourself. Once you do, a new billboard will appear showing the total number of current activations. In addition, make sure you’re opted-in to marketing messages to stay in the loop on Challenge progress.
The November Fuel Challenge can only be activated once per member. Simply click '+', then Redeem, to activate the offer.
By activating the challenge you’ll unlock an immediate earn of 10¢/gal in Rewards on your next fill-up between 11/1/24 – 11/26/24. A second earn offer will be released based on how many members activate the November Fuel Challenge during the activation window (11/1/24 – 11/26/24) — the more members who activate the November Fuel Challenge, the higher the Reward! Please see the tiers below for the potential second Reward amount. This second Reward will automatically apply to your next fill-up between 11/27/24 – 11/30/24.
- 100K activations = Earn 10¢ per gallon in Rewards
- 250K activations = Earn 15¢ per gallon in Rewards
- 500K activations = Earn 25¢ per gallon in Rewards
- 1M activations = Earn 50¢ per gallon in Rewards
Yes! In order to participate in the November Fuel Challenge, you must be a Marathon ARCO Rewards Member. Not a member? No problem! Signing up is quick, easy, and free! Just follow this link: https://app.marathonrewards.com/
YES! Please tell your friends and family to consider joining Marathon ARCO Rewards (if they are not yet a member) and encourage them to activate the November Fuel Challenge! They will get the immediate bonus earn offer and everyone will be one activation closer to the highest Reward.